Shipping Policy

At Posh Pet Pantry, we aim to deliver your order promptly and safely. Orders are typically dispatched within 2-3 working days. Delivery times depend on your location within the UK and the courier service used. We offer standard delivery to mainland UK addresses. Please note that delivery to remote areas, Scottish Highlands, and Northern Ireland may take longer or incur additional charges. You can track your order using the tracking number provided via email. If your item arrives damaged or goes missing, please contact us within 14 days with photographic evidence, and we will investigate and resolve the matter. For full details on delivery costs, estimated timescales, and our returns process, please refer to our Terms and Conditions. We reserve the right to cancel orders or refuse delivery to certain postcodes. All goods remain our property until payment has been received in full.